Effective Date: September 25, 2026

Stay Active 101 (“Stay Active 101,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it when you interact with our website, forms, services, or communications.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact details, such as your name, email address, and phone number.

Billing or payment information when you purchase a service. Payment information may be processed by a third-party payment provider.

Technical information, such as your IP address, browser type, device information, and pages visited.

Communication preferences and records of your interactions with us, including form submissions, appointment activity, and messages.

Please do not send us sensitive health or financial information through a general website form unless we specifically request it through an appropriate channel.

2. How We Use Your Information

We may use your information to:

Provide our services and respond to questions or requests.

Schedule appointments and send service-related updates.

Send marketing emails, text messages, or calls when you have provided the required consent.

Process payments and manage customer relationships.

Understand and improve our website, services, and customer experience.

Protect our services, prevent misuse, and meet legal obligations.

3. Text Messages and Other Communications

We use the contact information you provide to communicate with you as described when you submit it. We send marketing text messages or calls only where you have provided the required consent. Providing a phone number by itself does not sign you up for marketing texts.

If you consent to receive text messages, message frequency may vary and message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You may also contact us using the information in Section 9 to update your preferences.

We may send service-related communications, such as appointment reminders or updates, when needed to provide a service you requested.

4. How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate our business, such as:

Customer relationship management and scheduling platforms, including GoHighLevel.

Payment processors.

Email, phone, and text messaging providers.

Website hosting, analytics, and technical support providers.

These providers may use information only as needed to provide services to us or as otherwise permitted by law.

Mobile information and text messaging consent: We do not share mobile phone numbers, SMS consent, or text messaging opt-in data with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that help us deliver communications on our behalf.

We may also disclose information if required by law, to protect our rights or users, or in connection with a business transfer.

5. Data Security and Retention

We use reasonable safeguards designed to protect the information we maintain. No method of storage or transmission is completely secure.

We retain personal information for as long as reasonably needed for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, and meet legal obligations. We take steps to securely dispose of information when it is no longer needed.

6. Your Choices and Requests

You may ask us to correct or delete personal information we maintain about you, subject to legal and operational requirements. You may also opt out of marketing communications:

Text messages: Reply STOP.

Marketing emails: Use the unsubscribe link in the email.

Other requests: Contact us using the details in Section 9.

We may need to verify your identity before completing certain requests.

7. Cookies and Tracking

Our website may use cookies and similar technologies to support site functionality, understand website use, and measure marketing performance. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the effective date. The updated Policy applies from the date it is posted.

9. Contact Us

For questions or privacy requests, contact Stay Active 101:

Email: [email protected]
Mailing address: PO Box 464, Lawai, HI 96765